One Minute Pause no 18

Imagine you’re giving a presentation to 10 people in a boardroom.

You pause for a moment, look at the audience and there’s a sea of blank faces looking back at you.

Worse still, there’s two people yawning, a few people planning their next holiday, and one who’s just nipped out to the loo.

If you feel you need to add some life to blank faces, you’re not alone.

One of the top reasons people want our help with presentation skills training is because they feel that they need more audience engagement.

Here’s a recent comment from a pre-workshop
questionairre: “I feel that my weekly team update presentation wastes everyones time. People rarely have anything to say, and look as though they would rather be anywhere else but listening to me”.

So how do you overcome the sea of blank faces?

Read on:

* INCREASE RELEVANCY
I estimate that 90% of presenters in the workplace and even on the speakers’ circuit don’t spend any time imagining themselves sitting in the audience.

Failure to be empathetic with audience needs is a sure way to achieve total boredom.

The way to overcome this is to maximise the relevancy of your content.

Try this simple exercise, suggested by John Forde as an antidote for copywriters who need focus:

It’s called the Margin Mantra. Print out your presentation, and in the margin, or somewhere on every page, write the theme of your presentation, perhaps as a question that needs to be answered, such as “How do we increase revenue in July?”

The Margin Mantra serves as a constant reminder that if you’re straying from the subject, you’re audience will probably be similarly straying from your presentation.

Seth Godin agrees, suggesting writers stay relevant by “killing your children”. This means that even those sentences and slides most dear to you have to go if they don’t fit in.

Another technique to help stay focused is to be the Google for your audience (see OMP number 10).

Google is highly effective at delivering information based on relevancy, and you should do this too.

Imagine that your audience has put in a search term on the information that interests them, and deliver just on that.

Save the rest for a later search.

Your audience will be much more attentive, and you will quickly bring to life those blank faces.

* INDIRECT VS DIRECT INVOLVEMENT
It is useful to understand the difference between direct and indirect audience involvement.

Direct involvement is when you want to elicit a response from the audience, such as asking them a question.

This aspect of audience involvement can work well, but it also puts you in the position of potentially losing control with difficult audience members wanting to dominate the presentation.

This happened in a presentation I gave to The Met Police a few years ago. I asked the audience a direct question, which the person from marketing took as a 15 minute invitation to recall in infinite detail his vast career experience.

To avoid similar situations, yet still bring colour to blank faces, indirect audience involvement is the preferred option in many cases.

You can do this by asking rhetorical questions (So what happens if we do this?…and answer it anyway), language such as “you may be thinking…”, and by asking the audience to imagine a particular scenario, which puts them right in the moment.

* RESIST PADDING
Most presenters, when given a slot of say 20 minutes, go on to deliver a presentation that fills in exactly that time, padding it out with all sorts of extra stuff.

Padding = blank faces.

I think if you are given a time allocation that is much more than you want or need, then you should challenge the agenda organiser, and tell them that you would rather speak for just the time it takes to deliver your message.

Much better than filling in an allocated time just for the sake of it.

If you can get your message across in 5 or 10 minutes, and it is relevant and punchy, then the audience will appreciate you far more than the next presenter who pads out her presentation for an hour.

Tip: If you must fill out the allocated time, invite questions and ask the audience at the end what part of the presentation they would like to hear more about - then concentrate on those bits.

I’m sure you have your own techniques for avoiding blank faces in your presentations.

f you have any suggestions of your own, I’ll include them in Part 2.

This entry was posted on Tuesday, June 14th, 2005 at 9:39 am and is filed under One Minute Pause. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.