Setting the scene by estalishing a natural, human connection is so important. Here we explain why.

Some handy discussion, tips and techniques about selling ethically in today’s UK business world.

I remember a time I lost my temper at work. It was 1998, and I was a salesman working at an advertising agency. One of the sales team was bullying everyone else out of leads by declaring that every sector was his, and that every client had been contacted by him in the past. You [...]

In Mindwatching – Why we behave the way we do, Hans Eysenck proves that shy or introverted people have higher habitual levels of mental arousal than extroverted or outgoing people, who have a low level of arousal. At first this may seem surprising as shy people are associated with being less excitable, while extroverts are [...]

A great article examining the effects of natural style when presenting and communicating, taking a lead from celebrity chefs such as Jamie Oliver.

Learn how to deal with a difficult audience with our 4 step method

Motivate your audience to do what you need them to do with this lesson from iconic movie Pulp Fiction!

A sea of blank faces is not a welcome sight for any presenter! This blog looks at how to avoid that sinking feeling with 3 techniques to help.

Research from over 4000 presentations that examines typical presentation pitfalls – and what you can do about them.

The link between nerves and uncertainty is made clear in this article – includes some tips if you are a nervous presenter.

Don’t let audiences wade through your information to extract meaning. Instead, be the “Google” for your audience and they will love you for it!

One of the most enthusiastic people I know is a bloke called Andy Bell. He’s the Creative Director of Mint Digital and I’m proud to count him as a personal friend too. The thing about Andy is that he loves what he does, and the way he talks is brilliant. You’ll often find Andy smiling [...]