How often do you sit through presentations that are clear, concise and easy to follow? If this is a regular occurrence count yourself lucky, as I find that a common problem with presentations is that they tend to be too long, difficult to follow and with no clear take away messages. Why is this? Simple, [...]

In this blog we examine the impact that your natural personality can have in a presentation. It’s the human factor, and it’s important to keep some of it in to help audiences warm to you.

Barack Obama’s ability to influence an outcome makes him an elite world-stage performer. In this article reprinted from the Training Journal, Larry Reynolds examines the seven critical skills that make the new US President so influential.

Had enough of regurgitating the corporate line? Too many TLAs?
Jargon-crazed? Eyes glazed? Get A.U.T.H.E.N.T.I.C. and be amazed!

Winning an argument is more than forcefully putting forward your points. You need to be empathetic to win! Our negotiation skills trainer Fred Robson shows you the ropes.

A look at what turns people off taking telesales calls – and what you can do about it. Includes some great tips about how to deliver a natural and trusted message.