Mark Twain said:  ”There are two types of speakers – those that are nervous and those that are liars.” I disagree.  I think there are 3 types.  Nervous, liars and prepared. We believe preparation, how certain you are about your next presentation, is the key.  Certainty about the key messages, the structure, and your own [...]

The secret of success in business is to do nothing, as these three examples show.

I recently heard a joke. It’s a training joke, which usually means it’s not that funny. But it does have a serious message about investing in your people.

Paul reckons more thinking and less digesting of new information is the key to success. And we reckon he’s right.

Lost opportunity exists not because of a lack of innovation, but a lack of communication. The founder of Natural Training, Matt Drought, explains why.

Matt highlights an interesting approach to teaching kids, with some important links to the adult learning world. Included are some new training ideas.

When persuading others to buy, feelings most definitely count. Happy, confident, secure customers reach longer, and deeper, into their pockets.

There is a strong psychological link between emotion and making bigger sales as these two studies show…

Customers love choice. That’s why we may be presented with hundreds of choices if we want to buy a VW Beetle, or a Dell Laptop, or configure our phone with just the right ringtone.
There is some interesting research about offering lots of choice that proves it can be counter-productive to a sale…

Managing Director of Natural Training Europe Paul Owen has attended dozens of exhibitions and conferences. Here are a few of the many tips he has for successful selling!

We can learn how to simplify a message from Sir Paul McCartney. Our leading presentation skills trainer Mary explains how.

I love this cartoon!

There is a book that has been passed around the corridors of many of the UK and Europe’s biggest consulting businesses such as PWC and Deloittes.

This book is The Trusted Advisor by David Maister.

Telesales is 50% attitude, 50% skill. In this article Matt talks about why making calls are a great use of your time – even if you don’t feel that you are moving forward.

Google has just released a brand new bit of technology that changes the way we email. What are you doing to innovate?

Our communication skills expert Mary presents an article written many years ago that may as well be called “How to Write Copy That Sells”. You’ll love it!

Chinese drivers aren’t the only ones playing the waiting game right now. If you are in sales, you know all about waiting. You seem to spend half your life doing it. Selling big deals is as much about patience and understanding as it is about action.

Fred Robson is our resident negotiation skills trainer and he has picked up a nice little article on how to remove price from your negotiations, leading to a more satisfying outcome.

Energy is the force that brings the skills into play, that then create sales. Paul Owen takes a further look at selling energy.

Our expert on persuasion, Greg, gives us his view on why this is such an important work, and life skill.

Sales people can find themselves surrounded by non-sales related activities that are either put on them by others or that they seek out because sales aren’t going so well.