Mary presents the final piece of the “Winning Pitch” – explaining why customers will say “yes” to your next pitch!

Assorted tips, hope they help – No stranger or unknown company will ever contact you by mail or by phone with an actual method for making money easily or in your spare time. And if the person or company contacting you asserts that they are someone you know, double check before taking action. – Don’t [...]

This talk from the wonderful http://www.ted.com/talks website really encapsulates what we are all about at Natural Training.

A sale is a communication challenge: How do we help them understand? Analogies are a great way of creating that understanding – and here’s a great example.

Mary presents piece 9 of the “Winning Pitch” – explaining why customers will say “yes” to your next pitch!

Here’s an example of a great story which is useful to help you present and inspire others when selling!

What do customers want? Here Fred lays out his top ten (plus 1)

Mary presents the 8th exciting installment of the “Winning Pitch” – explaining why customers will say “yes” to your next pitch!

Picture in your mind for a moment a typical Accountant.  What is s/he doing? If you pictured an Accountant from Enron, he is probably making number plates.  But if you pictured a normal accountant, she would probably have a calculator, or a spreadsheet, or a graph out in front of them.  For they are the [...]

Mary presents the “Winning Pitch” – explaining why customers will say “yes” to your next pitch. Here is reason number 7.

Mary presents the next part of the “Winning Pitch” – explaining why customers will say “yes” to your next pitch!

There are many skills involved in being a great presenter.  The most important of these, I believe, is one’s ability to make the complex, simple. Presenters use all sorts of techniques to do this, including analogies, getting rid of jargon (tech sector please take note!), examples, stories and striking visual representations of ideas. Here’s an [...]

Mary presents the “Winning Pitch” – explaining why customers will say “yes” to your next pitch. Here is reason number 5.

Mary presents the “Winning Pitch” – explaining why customers will say “yes” to your next pitch. Here is reason number 4.

How fast do you talk? Popular opinion says that most of us talk at 125 words a minute…

Mary presents the “Winning Pitch” – explaining why customers will say “yes” to your next pitch. Here is reason number 3.

Mary presents the “Winning Pitch” – explaining why customers will say “yes” to your next pitch. Here is reason number 2.

It can be dangerous to assume that closing stands by itself as a separate entity right at the end of the sale. A more effective way to regard closing is that if you conduct the sale in a certain way from the start, then you are much more likely to lead to a natural close. Here are 5 key elements to the Natural Closing Mindset:

We must ensure the customer service rep FEELS what it is like to be the customer. Empathy is the number one feeling behind an effective customer experience. If the customer service rep feels, displays and communicates empathy, then the customer instantly feels like their needs are being met.

The key to developing customer intimacy is understanding the value you deliver. To understand the full extent of your value you must consider where you impact the customers ‘supply chain‘.