Posted in Sales Skills by Matt
May 15th, 2012
Fabulous show on BBC last night about the journey of Facebook leading up to their IPO. For those in the UK, you can watch it here: http://www.bbc.co.uk/programmes/b017ywty The two points I got from the show: a) The headline of this blog refers to a gamer who plays a Facebook app game called Pet [...]
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Posted in Sales Skills by Matt
April 20th, 2012
Is this the worst job application note ever?
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Posted in Sales Skills by Matt
April 11th, 2012
Caine’s Arcade is a funny, inspirational little movie doing the rounds on Facebook right now. I loved it. Caine is the world’s greatest emerging salesman. He embodies what we call the Big Three qualities: creativity, passion and courage. He needs creativity to come up with something appealing, passion and determination to sit there all day [...]
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Posted in Sales Skills by Dominic
April 11th, 2012
Alternative Business Structures (ABS) are threatening to cut into the billings of many of the country’s largest Legal Firms. As our resident legal specialist, Dominic France-Lynch has researched the problem – and has some answers. This is the final installment in a 3 part blog series which is compelling reading for any commercial decision maker in the legal world.
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Posted in Sales Skills by Matt
April 10th, 2012
In last week’s PART 1, I talked about how a sales strategy might incorporate the power of “Free” – if used in the right way. In today’s follow up PART 2 I look at the dangers of ‘free’, and determine how you might best utilise it for your customers.
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Posted in Sales Skills by Matt
April 5th, 2012
‘Free’ is a word that’s banded around everywhere we go. The deals range from ‘buy one get one free’ at high street restaurants to ‘pay for 11 months and get 1 month free’ at the local gym, and there aren’t many industries missing out on the action. The reason it’s used so frequently? Well that’s [...]
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Posted in Sales Skills by Dominic
April 4th, 2012
Alternative Business Structures (ABS) are threatening to cut into the billings of many of the country’s largest Legal Firms. As our resident legal specialist, Dominic France-Lynch has researched the problem – and has some answers. This is the second in a 3 part blog series which is compelling reading for any commercial decision maker in the legal world.
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Posted in One Minute Pause by Matt
March 29th, 2012
The recent budget showed us that there are sales opportunities everywhere. The difference is what we call at Natural Training “domain expertise”. Matt explains how domain expertise can give you the edge.
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Posted in Customer Service Training by Paul
March 17th, 2012
We love Seth Godin at Natural Training – here’s a great little article about true customer service, rather than the pretend stuff.
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Posted in Leadership, Sales Skills by Dominic
March 15th, 2012
Alternative Business Structures (ABS) are threatening to cut into the billings of many of the country’s largest Legal Firms. As our resident legal specialist, Dominic France-Lynch has researched the problem – and has some answers. This is the first in a 4 part blog series which is compelling reading for any fee earner in the legal world.
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Posted in Customer Service Training by Fred
March 15th, 2012
Here’s an article I found in the paper which outlines why amid the retail doom and gloom Apple is growing their retail presence, opening a store a month. Here are a few insights from an article The Age Newspaper in Melbourne.
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Posted in Sales Skills by Debs
March 8th, 2012
When building relationships and making sales, it’s useful to remember to revert to childhood! A wide-eyed curiosity is a valuable way to sell. Debs explains why.
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