Here’s an article I found in the paper which outlines why amid the retail doom and gloom Apple is growing their retail presence, opening a store a month. Here are a few insights from an article The Age Newspaper in Melbourne.

What do customers want? Here Fred lays out his top ten (plus 1)

In this second part excerpt from our FREE E-book “Heat” you’ll learn why to treat every sale like an Olympic Bid!

In this excerpt from our fantastic FREE E-book called HEAT you’ll learn how to treat every sale like a city trying to win the Olympic Games.

Fred Robson is our resident negotiation skills trainer and he has picked up a nice little article on how to remove price from your negotiations, leading to a more satisfying outcome.

Here are three simple strategies to help you deal with Procurement Departments from our sales and negotiation skills specialist Fred Robson.

Winning an argument is more than forcefully putting forward your points. You need to be empathetic to win! Our negotiation skills trainer Fred Robson shows you the ropes.

Lead sales trainer Fred Robson gives his views on the sales recruitment process and shares some insights as to a special profiling system called KASH.

The way Michael O’Leary, head of Ryanair, communicates is frustrating for his competition – but entertaining and insightful when you analyse the structure behind the content.

Success and fear of failure can be used in equal measure to inspire individuals and teams. In this blog Fred examines how you can use both to your leadership advantage.