Customer value propositions (CVP) are so important because they give easily transferrable stories to your customers that will make you money. Here’s a sample value proposition, and the ingredients for crafting the ultimate one!

This is a wonderful article posted by Michael Moritz, Chairman of Sequoia Capital. I hope you enjoy it as much as I did: Manchester United’s Longtime Boss Retires When Sir Alex Ferguson waved to the crowd at a stadium just outside Birmingham (U.K.) this Sunday, he was ostensibly saying goodbye to the most distinguished coaching [...]

A summary of the different styles people use in today’s negotiations. Once you know what they are, you can build strategies around them and succeed in getting what you want…

What happens when the sale stalls? The key is to keep the heat all the way through the sales cycle and hold on to that energy that you generated at the start. Natural Training’s Greg offers up THREE ways in his latest blog…

Want to find out how the best sales professionals manage their sales calling? Generate your own strategy with these insider tips from Natural Training’s Greg…

Seeing what’s right in front of you can be something of a challenge from time to time. In sales, it’s crucial to be on the look out for those golden opportunities and then leveraging your natural curiosity. Natural Training’s Greg investigates…

Watch this video to uncover some of the secrets to great selling…

Do you understand your sales cycle? Once you understand the processes you go through to close new business you’ll be able to refine it and, more importantly, speed it up. Natural Training’s Greg explains more…

The art of reinvention. David Beckham has it, and, according to this latest article from Natural Training’s Greg Keen, so too does tech business Dell. It can be a very useful skill in the modern selling environment, so the next question is: Do you have it? Read on to find out more…

How much importance is placed on ‘relevancy’ when it comes to selling? Well, not enough according to Natural Training’s Matt Drought. In this article Matt explains why it is crucial to be current in sales and describes how three very different organisations have managed to get this right…

Discover two more ways you can increase the effectiveness of your sales team through empowerment. Don’t get us wrong, sales training is vital but attending the University of Me ensures continual development…

Ever attended the ‘University of Me’? In Part 1 of this article Greg focuses attention on the different ways that sales people are up-skilling everyday by taking responsibility for their own development.

Here’s an example of a great story which is useful to help you present and inspire others when selling!

We must ensure the customer service rep FEELS what it is like to be the customer. Empathy is the number one feeling behind an effective customer experience. If the customer service rep feels, displays and communicates empathy, then the customer instantly feels like their needs are being met.

Many sales are lost because the prospect can’t see the clear steps to success. In this excerpt from our FREE E-Book called HEAT, Greg explains why

11 probing questions to help you sell!

We have a free e-book called “HEAT – Why Customers Buy From You – And Why They Don’t”  for you available here This free e-book will help you if: • You have been close to winning a deal, only to let it slip through your fingers • You feel that you aren’t generating enough excitement [...]

Did people actually learn anything from stuff like this?!

Our expert on persuasion, Greg, gives us his view on why this is such an important work, and life skill.

In my last blog I talked about helping my lawyer friend Zoe with her ambition to become a Partner.  She recognised that she needed to be able to bring in new files, new clients and create more commercial success from her firm’s marketing activities. In this blog which is Part II we look at the [...]