When we are selling our products or services to people, we are often after the big ticket sale – expensive purchases, large contracts, long periods of consultancy, complicated projects. The rewards are great, but there’s a downside – the bigger and more complicated the sale, the harder it can be for prospective customers to [...]

Selling is considered a reasonably complex area and everyone seems to have different opinions on what makes a successful salesperson. A search with the keyword “sales” in the books section on Amazon this morning revealed 18, 234 titles dedicated to the subject. That’s a lot of analysis and advice to soak up.

In Mindwatching – Why we behave the way we do, Hans Eysenck proves that shy or introverted people have higher habitual levels of mental arousal than extroverted or outgoing people, who have a low level of arousal. At first this may seem surprising as shy people are associated with being less excitable, while extroverts are [...]

Learn how to deal with a difficult audience with our 4 step method

The link between nerves and uncertainty is made clear in this article – includes some tips if you are a nervous presenter.

A common presentation problem is filling your presentation with “umms and errs”. This article looks at how to eliminate them, and other habitual conversation fillers, from your presentation.

Powerpoint can be a big problem for presenters. It can take away from a presenter’s natural style, resulting in a wooden delivery. In this blog we invite you to reduce your addiction!