10 things customers want + 1
Posted in Customer Service Training, Sales Skills by Fred
December 2nd, 2011
What do customers want? Here Fred lays out his top ten (plus 1)
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Archive for the 'Customer Service Training' Category
A Look Back At A Training Video from the 1980s
Posted in Customer Service Training, Sales Skills by Greg
January 9th, 2011
Did people actually learn anything from stuff like this?!
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The Secret of Business Success: (Do Nothing)
Posted in Customer Service Training, Leadership, Sales Skills by Matt
November 6th, 2010
The secret of success in business is to do nothing, as these three examples show.
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Teaching Adults: The Winds of Change
Posted in Customer Service Training, Sales Skills by Matt
October 31st, 2010
Matt highlights an interesting approach to teaching kids, with some important links to the adult learning world. Included are some new training ideas.
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Change Their World Part III: Uncle Harry & the Floating Steak
Posted in Customer Service Training, Sales Skills by Matt
July 7th, 2010
Go ahead – make a difference and CHANGE THEIR WORLD!
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