Archive for the 'Sales Skills' Category

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I Just Want To Talk To A Real Person!!!

Posted in Sales Skills by Sarah

September 2nd, 2014

It happens to the best of companies, those with top-notch customer service representatives who are well-trained and knowledgeable. A customer slips through the cracks and gets put in limbo…”Please wait for the next available representative.” Responsive customer service is essential in building relationships with customers that lead to brand loyalty and long-term sales. One poor [...]

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Relevance, Relevance, Relevance – Your Value Proposition

Posted in Sales Skills by Sara

August 28th, 2014

Your value proposition needs to be more than just a mind-numbing treatise of benefits. It must be relevant to your customers’ wants, desires, and needs. In this article, Sara explains how you can make your value proposition relevant at all times.

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Why Leaders Should Love Negative Feedback

Posted in Sales Skills by Dominic

August 26th, 2014

Recognising failures and mistakes will help you to improve your leadership skills. In this article, Dominic gives you some insight into why, as a leader, you should LOVE negative feedback.

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What Jim Carey Can Teach Us About Presenting

Posted in Sales Skills by Sara

August 21st, 2014

Here is a fantastic presentation delivered by Jim Carey. You can learn a lot from his structure and style – well worth watching.

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Ain’t No Cure For The Summertime Sales Blues……Or Is There?

Posted in Sales Skills by Salli

August 18th, 2014

As the mercury rises in the thermometers, do your sales start to drop? You’ve certainly felt the summertime blues when sales slow down during the long summer months. Everyone’s either on holiday with the family or volunteering for some fabulous charitable or sporting event. There are things you can do though that will change the [...]

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Congratulations A-Level Students

Posted in Sales Skills by Matt

August 14th, 2014

A message for all those A-level Students out there…

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Be The Winner

Posted in Sales Skills by Susana

August 13th, 2014

What can we learn from Athletes? An awful lot, it seems!! Read this short article to find out how to become elite in your own profession

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Why You Should Choose Attitude Over Experience…Any Day

Posted in Sales Skills by Greg

August 11th, 2014

Skills can be taught. Attitude can’t.

In this article, Greg shares his experience of the best way to hire your people.

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The Most Important Change Your Business Might Make This Year

Posted in Sales Skills by Matt

August 7th, 2014

The world’s most successful revenue-generating organisations all have one thing in common: their entire organisation, from Reception to CEO, is aligned with a strong and consistent commercial mindset, which basically means they are aware of the impact sales has on the company. We call this a Commercial Culture.

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A Sales Culture: From Groundskeeper To CEO

Posted in Sales Skills by Andrew

August 6th, 2014

“Sales is not a department, it’s a culture.” Andrew Tilling highlights the importance of sales being company-wide.

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My Client Wants 2006 Prices!

Posted in Sales Skills by Debs

August 4th, 2014

An article written by Debs to help you overcome that all too familiar challenge of clients wanting the same prices as yesteryear

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Body Language & The Mahrabian Myth

Posted in Sales Skills by Matt

August 1st, 2014

This blog explains the myth about body language and how you can present clear and compelling presentations.

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Attitude wins

Posted in Sales Skills by Matt

July 31st, 2014

If you’re hiring, make sure you read this. It’s often easy to forget what’s important…

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The Client That Got Away…

Posted in Sales Skills by Sean

July 28th, 2014

We’ve all had them: the one client that you knew intuitively was a perfect fit for you and your company… but was the one that got away. When negotiations break down, it can be hard to recover your equilibrium. But the best thing you can do is analyse the process you just went through and [...]

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Every Day is a Sales Day

Posted in Sales Skills by Susana

July 24th, 2014

“To succeed in sales, simply talk to lots of people every day. And here’s what’s exciting- there are lots of people!”

In this article, Susana reminds us that every day is a sales day…

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Enchant Your Customers

Posted in Sales Skills by Mark

July 22nd, 2014

Show your customers how they can be their best possible incarnation of themselves with your product or service. Enchant them.

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10 Ways to Win Your Next Pitch (you MUST read number 1!)

Posted in Sales Skills by Matt

July 18th, 2014

Last week 3 London Web Agencies pitched for our business – involving a complete redesign with our core values at the heart.

We LOVE being pitched to because moments like this are rare. We often help clients to pitch for business, but we are very rarely on the receiving end. So, I invited the whole team for them to help us decide on the agency, and also just for the experience of being “pitched to”.

What we found was at times startling, at times heart-warming, and always interesting. There were so many great lessons. Here are 10 of them (if you only have a minute, read tip number 1 – twice!)

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Stayin’ Alive: How to Retain Your Biggest Client Accounts

Posted in Sales Skills by Rachel

July 18th, 2014

Big clients are a big deal. In order to thrive with your biggest clients, you have to be able to keep them satisfied with your services. You know who your biggest client accounts are and you know how to impress them. Go the extra mile. Put your best work forward and remind those big clients of [...]

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The REAL Criteria for Judging Pitches – (Not Just What You Think The Criteria May Be)

Posted in Sales Skills by Matt

July 17th, 2014

Matt reminds us why it’s important to really have a think about the criteria we use to prepare for client pitches. The ‘same old same old’ may not be as effective as we assume.

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Setting Up the Self-Closing Deal – Part 2

Posted in Sales Skills by Debs

July 17th, 2014

Setting Up the Self-Closing Deal continued… Part 2 of the technique!

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