Archive for the 'Telesales Skills' Category

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3 surprising stats about outbound calling

Posted in Sales Skills, Telesales Skills by Greg

February 4th, 2014

How quick are you to call back an online lead? This very short blog might change your mind!

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the natural closing mindset

Posted in Negotiation Skills, Sales Skills, Telesales Skills by Matt

August 1st, 2011

It can be dangerous to assume that closing stands by itself as a separate entity right at the end of the sale. A more effective way to regard closing is that if you conduct the sale in a certain way from the start, then you are much more likely to lead to a natural close. Here are 5 key elements to the Natural Closing Mindset:

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Are You a Telesales Scripter, Drifter or Architect?

Posted in Telesales Skills by Matt

June 23rd, 2011

A lot of sales people these days are making, or breaking, their career on the telephone. We see it all the time when we hold telesales training courses – the phone is in many ways the key to a successful selling career.

In fact, being superb at selling on the phone, whether you are internal or external, is a consistent attribute of peak performers. And when we are out training, we will often see sales people adopting certain patterns of behaviour on the phone.

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How To Keep Momentum In The Sale (HEAT!)

Posted in Sales Skills, Telesales Skills by Matt

April 24th, 2011

Keeping forward thrust in the sale is critical. Here Matt explains how to with 7 fresh ideas.

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Why Making Calls Is A GREAT Use Of Your Time!

Posted in 1, Sales Skills, Telesales Skills by Matt

September 6th, 2010

Telesales is 50% attitude, 50% skill. In this article Matt talks about why making calls are a great use of your time – even if you don’t feel that you are moving forward.

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Halve Your Selling Proposition (Then Halve It Again!)

Posted in Presentation skills, Sales Skills, Telesales Skills by Greg

June 10th, 2010

Sales Coach extraordinaire Greg introduces you to an activity we use in our sales training to sharpen the selling proposition and help sales people have more communication impact.

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Cold Calling Tip: Getting Off To A Flying Start!

Posted in Telesales Skills by Rachel

June 8th, 2010

Rachel loves selling on the phone, and training eager telesales professionals how to be at their best. In this blog she gives away one of her secrets, which involves getting client engagement from the start.

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The Death of Maybe

Posted in Negotiation Skills, Sales Skills, Telesales Skills by Greg

June 1st, 2010

Read this article to understand what indecisive customers may be costing you. Eradicate “maybe” from your customer’s vocabularly and you will enjoy more sales as a result!

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Be bold: CHANGE THEIR WORLD!

Posted in Sales Skills, Telesales Skills by Paul

May 28th, 2010

We are surrounded by dull, uninspiring sales presentations. Sales people playing it safe. Here Paul appeals to you to sell more than you ever have before by CHANGING THEIR WORLD!

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Telesales Larry David Style!

Posted in Telesales Skills by Matt

May 9th, 2010

Seinfeld and Curb Your Enthusiasm’s Larry David knows a thing or two about selling. Maybe he just doesn’t realise it yet…

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The Perfect Cold Call Voicemail

Posted in Telesales Skills by Greg

March 9th, 2010

It’s not often that you hear a perfect voicemail – but I reckon this one is. It’s a real call from one of our sales team to one of our prospective customers. You will enjoy more call backs as a result of using a message like this one.

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Telesales: Are you a Scripter, a Drifter or an Architect?

Posted in Telesales Skills by Matt

January 20th, 2010

This blog examine three types of sales people who sell on the phone: Scripters, Drifters and Architects. See if you can work out which one you are!

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“Nothing Tastes As Good As Skinny Feels” (+ 5 New Natural Variations)

Posted in Leadership, Negotiation Skills, Presentation skills, Sales Skills, Telesales Skills by Matt

January 6th, 2010

Kate Moss’s motto “Nothing Tastes As Good As Skinny Feels” is given the Natural treatment. Do you have one of your own?

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A Fantastic Example Of Benefit-Selling!

Posted in Sales Skills, Telesales Skills by Greg

December 28th, 2009

Just a quick one today: In our sales training I find even the most experienced, fantastic sales and marketing bods forget to talk about benefits – thus missing an opportunity to have a strong, lasting impact on the customer. About 5 minutes ago I saw an ad for Javari on Amazon, which you can see by [...]

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Telesales Tip: Virtual Business Cards

Posted in Telesales Skills by Greg

November 18th, 2009

Being clear and memorable is the key to successful telesales or cold calling. Here’s a tip that will help to keep your name in front of your prospects!

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3 Ways to Become More Successful at Telesales – Naturally!

Posted in Telesales Skills by Greg

September 9th, 2009

A look at what turns people off taking telesales calls – and what you can do about it. Includes some great tips about how to deliver a natural and trusted message.

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A Cold Calling Tip That Works!

Posted in Telesales Skills by Matt

August 22nd, 2009

Natural Training’s Matt Drought explains a simple 3 minute cold calling secret that will boost your sales success!

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Great Sales Tip for Appointment Setting

Posted in Telesales Skills by Matt

July 28th, 2009

In this VIDEO link Matt Drought talks about one of the Natural Training secrets to setting more appointments

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Outsourcing Your Telemarketing Function – The Pros & Cons

Posted in Telesales Skills by Mark

March 25th, 2009

More and more companies these days are outsourcing the important front end of their sales cycle – telemarketing and appointment setting. What does it take to get it right? Telemarketing expert Alison Matthias has the answers…

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