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Time To Stand & Stare

Posted in Leadership, Presentation skills, Sales Skills by Paul

November 2nd, 2010

Paul reckons more thinking and less digesting of new information is the key to success. And we reckon he’s right.

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OMP#51: When Opportunity Becomes Dangerous

Posted in Leadership, One Minute Pause, Presentation skills, Sales Skills by Matt

November 2nd, 2010

Lost opportunity exists not because of a lack of innovation, but a lack of communication. The founder of Natural Training, Matt Drought, explains why.

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Teaching Adults: The Winds of Change

Posted in Customer Service Training, Sales Skills by Matt

October 31st, 2010

Matt highlights an interesting approach to teaching kids, with some important links to the adult learning world. Included are some new training ideas.

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OMP # 50 The Link Between Emotion & Closing Sales

Posted in One Minute Pause by Matt

October 21st, 2010

When persuading others to buy, feelings most definitely count. Happy, confident, secure customers reach longer, and deeper, into their pockets.

There is a strong psychological link between emotion and making bigger sales as these two studies show…

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OMP #49: The Role Of Choice In Buyer Behaviour

Posted in One Minute Pause by Matt

September 28th, 2010

Customers love choice. That’s why we may be presented with hundreds of choices if we want to buy a VW Beetle, or a Dell Laptop, or configure our phone with just the right ringtone.
There is some interesting research about offering lots of choice that proves it can be counter-productive to a sale…

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Top Three Tips For Selling At Exhibitions & Events

Posted in Presentation skills, Sales Skills by Paul

September 27th, 2010

Managing Director of Natural Training Europe Paul Owen has attended dozens of exhibitions and conferences. Here are a few of the many tips he has for successful selling!

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The Value Of A Simple Sales Message

Posted in Presentation skills, Sales Skills by Mary

September 21st, 2010

We can learn how to simplify a message from Sir Paul McCartney. Our leading presentation skills trainer Mary explains how.

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For All The Advertising Genius’s Out There (ahem, me included…)

Posted in Presentation skills, Sales Skills by Matt

September 13th, 2010

I love this cartoon!

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OMP # 48: Five Ways To Become A Trusted Advisor

Posted in One Minute Pause by Matt

September 10th, 2010

There is a book that has been passed around the corridors of many of the UK and Europe’s biggest consulting businesses such as PWC and Deloittes.

This book is The Trusted Advisor by David Maister.

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Why Making Calls Is A GREAT Use Of Your Time!

Posted in 1, Sales Skills, Telesales Skills by Matt

September 6th, 2010

Telesales is 50% attitude, 50% skill. In this article Matt talks about why making calls are a great use of your time – even if you don’t feel that you are moving forward.

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Stagnating or Innovating?

Posted in Presentation skills, Sales Skills by Matt

September 5th, 2010

Google has just released a brand new bit of technology that changes the way we email. What are you doing to innovate?

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The Tone Of Voice In Business Writing

Posted in Presentation skills, Sales Skills by Mary

August 31st, 2010

Our communication skills expert Mary presents an article written many years ago that may as well be called “How to Write Copy That Sells”. You’ll love it!

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OMP #47: The Biggest Complaint About Sales People

Posted in One Minute Pause by Matt

August 27th, 2010

Chinese drivers aren’t the only ones playing the waiting game right now. If you are in sales, you know all about waiting. You seem to spend half your life doing it. Selling big deals is as much about patience and understanding as it is about action.

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Remove Price From Your Negotiations

Posted in Negotiation Skills, Sales Skills by Fred

August 19th, 2010

Fred Robson is our resident negotiation skills trainer and he has picked up a nice little article on how to remove price from your negotiations, leading to a more satisfying outcome.

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Selling Energy: Why You Either Have It, Or You Don’t!

Posted in Sales Skills by Paul

August 16th, 2010

Energy is the force that brings the skills into play, that then create sales. Paul Owen takes a further look at selling energy.

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Persuasion – More Than Work, It’s Life

Posted in Negotiation Skills, Presentation skills, Sales Skills by Greg

August 14th, 2010

Our expert on persuasion, Greg, gives us his view on why this is such an important work, and life skill.

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OMP#46 Selling or You’re Wasting Your Time?

Posted in One Minute Pause by Matt

August 12th, 2010

Sales people can find themselves surrounded by non-sales related activities that are either put on them by others or that they seek out because sales aren’t going so well.

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Value Selling: The Two Critical Questions

Posted in Negotiation Skills, Sales Skills by Philip

August 3rd, 2010

Philip shares the two critical value questions he asks trainees for each Value Selling workshop he delivers for Natural Training.

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OMP#45: Beat the Double-Dip By Being Smaller & Wiser

Posted in One Minute Pause by Matt

July 29th, 2010

Yesterday we learn that along with the oil rolling in from the Gulf of Mexico, so the head of BP rolls. Tony Hayward, the Chief Executive of BP, is to make way for a bloke by the name of Bob Dudley from October. Dudley summed up the recent experience of the world’s largest ever oil [...]

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Let Me Finish!

Posted in Sales Skills by Paul

July 22nd, 2010

“Client Interruptus” is one of the biggest mistakes we can make in sales. Here Paul Owen goes back to his college days with an important sales message around listening.

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