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10 things customers want + 1

Posted in Customer Service Training, Sales Skills by Fred

December 2nd, 2011

What do customers want? Here Fred lays out his top ten (plus 1)

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The Winning Pitch #7: 10 reasons why customers say “yes”

Posted in Presentation skills by Mary

November 15th, 2011

Mary presents the “Winning Pitch” – explaining why customers will say “yes” to your next pitch. Here is reason number 7.

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The Winning Pitch #6: 10 reasons why customers say “yes”

Posted in Presentation skills by Mary

October 25th, 2011

Mary presents the next part of the “Winning Pitch” – explaining why customers will say “yes” to your next pitch!

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Understanding the value you deliver

Posted in Presentation skills, Sales Skills by Paul

July 20th, 2011

The key to developing customer intimacy is understanding the value you deliver. To understand the full extent of your value you must consider where you impact the customers ‘supply chain‘.

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What is value selling?

Posted in Presentation skills, Sales Skills by Paul

July 14th, 2011

Value selling is an important sales technique that relies on showcasing and building on the core value of your products and services.

It is about de-emphasising price as the dominant force in the decision making process, and convincing customer’s that the higher price is actually a better solution — a higher value.

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Ahem! Are you paying attention? Powerpoint presentations

Posted in Presentation skills, Sales Skills by Paul

July 14th, 2011

Just how desperate are we to avoid PowerPoint presentations? If you’re in sales or marketing, it’s likely that from time to time you will use Powerpoint to make presentations to potential clients. The reason you give a presentation is to make a sale! Right?

The Anti-PowerPoint Party (APPP) is a new movement formed to, as indicated in its website, “influence the public to put a stop to the phenomenon of idle time in the economy, industry, research and educational institutions.” With all of the workplace distractions, the APPP has called out PowerPoint as the most visible and egregious threat to productivity.

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Increase Your Sales – Close with True COMMITMENT

Posted in Sales Skills by Matt

June 12th, 2011

Getting true commitment is a series of smaller goals leading to the ultimate sales prize (the close). In this excerpt from our fantastic E-Book called HEAT, Matt explores how you can get more commitment, more often.

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Today’s 5 Key Sales Criteria for Success

Posted in Sales Skills by Matt

June 7th, 2011

What is the stuff that great sales people are made of, in TODAY’s selling environment? Here is a list of 5 which you might be able to relate to.

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How To Keep Momentum In The Sale (HEAT!)

Posted in Sales Skills, Telesales Skills by Matt

April 24th, 2011

Keeping forward thrust in the sale is critical. Here Matt explains how to with 7 fresh ideas.

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Treat Every Sale Like An Olympic Bid (PART 2)

Posted in Sales Skills by Fred

March 10th, 2011

In this second part excerpt from our FREE E-book “Heat” you’ll learn why to treat every sale like an Olympic Bid!

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Treat Every Sale Like An Olympic Bid! (PART 1)

Posted in Sales Skills by Fred

March 9th, 2011

In this excerpt from our fantastic FREE E-book called HEAT you’ll learn how to treat every sale like a city trying to win the Olympic Games.

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Available FREE! E-book to help your sales

Posted in Sales Skills by Greg

March 3rd, 2011

We have a free e-book called “HEAT – Why Customers Buy From You – And Why They Don’t”  for you available here This free e-book will help you if: • You have been close to winning a deal, only to let it slip through your fingers • You feel that you aren’t generating enough excitement [...]

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Presenting? Add The Natural, Human, Likeable Touch!

Posted in Presentation skills by Mary

February 28th, 2011

Mary analyses a presentation on video (TED TALKS) and has some points to make about being more natural. Over to you Mary!

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Let Me Finish!

Posted in Sales Skills by Paul

July 22nd, 2010

“Client Interruptus” is one of the biggest mistakes we can make in sales. Here Paul Owen goes back to his college days with an important sales message around listening.

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The Olympic Games of Rejected Sales Proposals

Posted in Negotiation Skills, Sales Skills by Dave

June 8th, 2010

Do you spend a lot of time writing fantastic sales proposals only to find them going nowhere? If so, you’re not alone. This blog explains the pitfalls of sales proposals and gives you some tips for the future.

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