Advanced Telesales Skills Training Course

You're a proven performer, now it's time to hit your peak with our advanced telesales skills course

You have the talent and proven performance in terms of getting results.

But like a good athlete, from time to time you might need to fine-tune your game to take your performance to the next level.

This one day course will give you some extra tools and ideas to get you to the next level.

You will discover ways to ensure that every time you pick up the phone, you are extracting maximum value from the words you speak.

Advanced Telesales Skills is focused around two main areas:

1. Asking highly professional, intelligent questions
2. Presenting clear and memorable messages.

Asking intelligent questions has many benefits including:

1. Establishing your credibility quickly as a consultancy with knowledge and professionalism.
2. Ensuring the conversation has immediate value for the prospect.
3. Enabling you to find out the issues most affecting your prospect, which leads to
4. DISCOVERING WHAT OPPORTUNITIES THERE ARE TO MAXIMISE VALUE FROM EVERY CALL.

During this one day course participants uncover a range of highly effective telesales techniques as used by the world's top telesales organisations and experts.

Course highlights

• Lots of personal coaching to work on your unique strengths and weaknesses


• Gain the credibility you need in the first minute of the conversation


• Learn aspects of human behaviour such as leveraging curiosity


• Finish the day with a template full of intelligent, professional questions focused on YOUR industry and YOUR prospects
• Learn a proven method for achieving a higher level of voicemail call-backs

Who should attend the advanced telesales skills training course?
Telesales Executives at all levels who have aggressive targets to meet.

HOW TO BOOK
Give us a call on 0870 063 5485 or +44(0) 207 702 3003 to discuss training options for your group. Or fill out this short form.


Praise
"I've been on several of these training courses in the last 11 years. But this was by far the most informative and enjoyable - and I would not say that if I didn't mean it!"
Dean Cox, Telesales, Tech Central

"Intensive course over one day with a lot covered - it did highlight my/our weaknesses. I would like to redress the building of trust/friendship with customer as opposed to just "offering a price" "
Bill Nicolet, The Van Company

"Reminded me that we deal with busy, potentially very stressed people every day."
Farah Butt, Telesales, The Van Company