Complete Telesales Skills Training Course

• Lose your fear of picking up the phone and making cold calls
• Learn how to get through to decision-makers, with the right questions, and the right messages
• Generate an extra major sale a week
• Learn the secrets of getting through gatekeepers
• Learn professional closing techniques
• Undertake our detailed Pre-Workshop Telesales Audit to ensure lots of personal coaching on the day
• Gain a unique understanding of prospects ISSUES with the use of our ConsultBase Questioning System®
• Learn how to use highly persuasive language
• Discover direct and indirect client interaction techniques
• Includes scenario based role-play to ensure that the training is ingrained by the time you leave

Who should attend the complete telesales skills training course?
If you need to increase your sales, appointments and promotion on the phone, this is the workshop for you.

Next Steps & Pricing
Call us on 0207 702 3003 and talk with a QUALIFIED TRAINER to discuss workshop content and pricing, or fill out this short form and we'll call you.

If you are in telesales or a big part of your sales role is on the phone, and you feel you could be more effective, then this workshop is for you. Quite often you may find that 80% of what you are doing is fine, and that the other 20% involves fine tuning your game to a higher level of effectiveness.

Complete Telesales Skills is in 4 parts:

1. Discovery
   We explore what your company telesales function is all about, and ensure we have a common understanding about what you need to achieve on the phone.
2. Theory
   We will introduce you to our two telesales tools that will help you to ask more consultative and professional questions. Included is active listening skills and leaving voicemail messages that work. We will also teach you our unique FocalPoint(c) process, which will help you to focus your efforts just on your prospect's issues.
3. Top 10 Power Tips
   We have refined all of the hundreds of hints and tips in a Top 10 of fantastic tips that will help you with such things as Using Persuasive Language and Getting Through Gatekeepers.
4. Scenario Based Practice
   The workshop will include scenarios tailor made for your company and your typical prospects.