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Introduction to Telesales Training Course

Learn to hold valuable and engaging conversations with key decision makers

  • Highly motivational telesales skills training for people who sell or set appointments on the phone
  • Tailored to your personality - we won't turn you into a telesales "robot"
  • Increase your closing ratio as soon as you return to your desk
  • Lots of personal coaching to work on your unique strengths and weaknesses
  • Learn a proven method for achieving a higher level of voicemail call-backs
  • Gain the credibility you need in the first moments of the conversation
  • Leave the workshop with a template full of the types of questions specific to your prospects, clients and industry
Who should attend the introduction to telesales course?
Great training if you are new to the job, or if you are in an existing role that requires you sell more over the phone.

Next Steps & Pricing
Call us on 0207 702 3003 and talk with a QUALIFIED TRAINER to discuss workshop content and pricing, or fill out this short form and we'll call you.

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Why our telesales training "Introduction to Telesales" works so well

Telesales today seems to be a game of "lets see how much you can talk before the prospect can hang up". This counter-productive sales behaviour rarely achieves a positive result and only serves to frustrate both seller and potential buyer.

More useful, and infinitely more successful, is to engage the prospect in a conversation by ASKING QUESTIONS. Asking intelligent questions has many benefits including:

  1. Establishing your credibility quickly as a person with knowledge and professionalism.
  2. Ensuring the conversation has immediate value for the prospect.
  3. Enabling you to find out the issues most affecting your prospect.

During this one day course participants uncover a range of highly effective telesales techniques such as our valuable 3 stage questioning process and structuring the right message for the prospect or existing client.

Move away from scripts!
Telesales training will only work if you can move away from scripts and learn to think on your feet. Our new Introduction to Telesales training workshop will teach you to engage your prospective clients in valuable telesales calls that always drive towards your required results.

Group Size: 4-12

Course length: 1 day

Venue: At your offices or choose one of ours.

Detailed Course Outline:
Click here to be emailed a detailed course outline.

Next steps: Call us on 0207 702 3003 to discuss your needs, or fill out this short form and one of our experienced trainers will call you.

"Empowering and positive. Great ideas for effective modern telesales."
Erika King, Marketing Manager, Lovell Consulting
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