Sarah brings a winning blend of acute intelligence and very human warmth to all her programmes. If anyone can help your team deliver exceptional presentations and pitches, it’s Sarah. Her specialities include:
- Communication training and presentation skills training
- Customer experience
- Management and leadership training
CIPD qualified and with over 10 years’ experience in senior management, customer relations and training, Sarah can motivate and engage participants to really strive to present clearly and effectively.
She’s an energetic and lively trainer who believes in the power of brand, the importance of communication and the value of genuine connection in the customer experience.
Sarah holds a degree in Psychology and uses this knowledge to construct effective programmes that really reach through to the learning objectives and inspire great performance. With a passion for great customer service, Sarah can show you how to translate and interpret your positive customer experiences and use them to fuel your own relationships. Additionally, Sarah’s experience in social enterprise as Chief Executive of the Susie Lamplugh Trust, and her current work with clients such as MyBnk, give her a great platform for working with organisations with a social focus.
Sarah’s training is participative, and her style is positive, warm and infectious. She will make sure every person in your team walks away feeling confident about presenting, engaging with audiences and delivering an outstanding message to clients.
Sarah's Happy Clients
I enjoyed the workshop it was a fresh look/angle of looking at customers services and helped me to understand my responsibility within the chain. Lots of real life applications! Thank you!
Unleashes your Natural Style to present
The SmartStructure and Focal Point – to be used on every presentation! Excellent.. one of the most effective courses I’ve had