Telesales Manchester
Telesales offers huge potential for lead generation and sales, but most businesses are unaware of how to maximise this.
Traditional telesales techniques force staff members to conceal their natural strengths and adopt a robotic persona, delivering the same, standardised message to all prospects. This approach is not the best way to attract new clients.
With the right training, telesales can deliver much better results.
We deliver our telesales workshops throughout the UK and can come to your offices in Manchester and provide a tailor made sales training programme for your team. We provide sales training for all companies, from small start ups to large multi-national organisations.
What to expect from our telesales training:
Natural Style
Our telesales training courses place great emphasis on fostering a natural style. Authenticity is key when reaching out to prospects via the phone, and we are specialists in teaching trainees to discover the power within them to develop meaningful connections.
Tailored to You
We strive to understand the culture of your business, your team and the individuals who make it up. With our help, your team will deliver a message which actually feels like it’s yours.
Psychology
An understanding of sales psychology is essential for a successful telesales marketer, and we incorporate the teaching of professional techniques into our training programs. Once you understand the mindset of a prospect, you can deliver a targeted message much more likely to resonate with them.
Capture Attention
We show trainees how to capture a prospect’s attention using their natural persona and charisma. After attending our courses, your team will feel more comfortable reaching out to prospects, and know how to draw the interest of potential clients.
React to Situations
Each phone call is unique, and there is no set manual to define which action to take in any given circumstance. Instead, we focus on developing a feel for phone conversations, and learning how to instinctively react to person on the other end.
Live Training
We make sure trainees put our methods into practice with live training. By observing real calls to prospects, we are able to provide valuable feedback and highlight specific areas for improvement, ensuring superior results.
Find out more about our Natural Difference
What Are the Benefits of Natural Telesales Training?
Our training is designed to foster authenticity, and helps your team establish strong personal connections with prospects. Such an approach to telesales greatly benefits your business:
1. Generates More Leads
If done correctly, reaching out to people via phone is one of the most effective ways to develop interest in your business. Our training serves to maximise the potential of telesales and greatly increases the number of leads generated.
2. Increases Sales
Ultimately, your telesales team exists to sell your products or services, and we help it to do so more effectively. Our clients always experience a substantial boost in sales after a telesales training course, providing a massive return on investment.
3. Motivates Staff
By focusing on the individuals who make up your team, our training helps them to use their natural strengths to their advantage. The result is a happier, more motivated staff, who are prepared to go the extra mile to achieve the results you desire.
