Telesales Training

GoCardless company logo
GBG Plc Company logo

UK Telesales training company with proven ROI

Looking for telesales training to improve your team’s performance? Our experienced sales trainers have worked with companies across various industries and can help your team achieve their sales goals through effective telephone sales techniques.

Our telesales training programmes are interactive and engaging. We use a variety of training methods to ensure your team is fully equipped with the skills and knowledge they need for successful phone selling. Our programmes cover topics such as effective communication, overcoming objections, building rapport, and more.

Practical & applicable

There are plenty of opportunities during the training to put it into practice, either through live calls or realistic scenario based role plays we will tailor to your company.

Investing in our telesales training will help your team become more confident and effective, leading to increased sales and revenue.

Get in touch

Fill in this form and one of our consultants will contact you to discuss your telesales team.

Telesales training programmes

Below is a selection of our most popular telephone selling training programmes. We will work with you to find the right fit and can mix and match content to suit your specific challenges.

Our clients say

Natural Live

High energy live telesales training wth powerful ROI.

Natural LIVE is our most successful telesales training programme with real-time return on your investment. We create a competitive, high energy atmosphere on your sales floor, moving from training room to phones in quick succession.​

This upskills your team on the latest ways to succeed on the phone, while also embedding behaviours by instantly applying the learning.  This boosts activity, increases ‘on the job’ sales skills, resulting in more conversations, more meetings and more sales.​

5 Steps to Success

‘Time to ramp’ in sales is real.  You need to fast-track your new-starters to give them a taste of success in weeks, not years.  This will build their confidence, and show both parties that you have made the right hiring decision.

In only two-days, we will give your team the 5 essential ingredients to successful selling to establish the right selling mindset of accountability, resilience, positivity and energy – from the start.

Prospecting with Purpose

Our phone prospecting programme is a training event designed to stimulate the prospecting ‘muscle’ in your sales teams, ensuring that a regular flow of new opportunities comes into your organisation.

When we prospect with purpose, we have a different mindset.  We make our calls habitually, with the right amount of energy and drive. Our attitude is open, positive and ’can-do’.  Our method is strengthened with powerful objectives and messaging.  Our tone is assertive, authentic and warm.

This course can be delivered over 1 or 2 days, or as part of a wider sales training programme.

Making the Switch

Persuade prospects to move from the competition.

In a competitive market, we usually have only one clear chance to convince prospects to make the switch to us.  In that conversational window, we need to find out needs, inspire with our value proposition and motivate them to take action.

It is possible to convert more prospects into customers with the right mindset, system and skills. In this breakthrough training we will prove to your team that they can convert more opportunities, more often. They will walk away with some genuinely unique insight and techniques to make the most of every conversation.

Highly practical training for our Global SDR team that has had a resounding and lasting impact. 60% increase quarter on quarter, 90% more opportunities created. It’s simple: Natural Training makes you money.

George Campbell
Director of Sales Enablement & Development, GoCardless

Telephone Sales Training formats

Icon for Face-to-face training, depicting a trainer standing in front of a screen or whiteboard

On-site Face to Face Delivery

Training delivered face to face onsite at your premises (or chosen venue). Our trainer comes to you and works with your team, often taking them out onto the sales floor for the live calling elements of our sales training programmes.

icon for virtual training.

Virtual Trainer led Delivery

Training delivered over Zoom or Teams. This works well then the sales team is dispersered geographically or in an overseas office. We have delivered 100’s of training programmes this way. Sometimes we do a mix of on-site face to face & virtual sessions.

If you want to increase your selling skills, you definitely need to go to this training.

Vlad Boev
Inside Sales Associate, Veeam

Amazing sales training. Ongoing I will focus on my sales process and prospecting techniques.

Ste Dutton

GBG Plc Company logo

Ready to get your telesales training started?

Let’s make it yours – naturally..

Please give us a call to arrange an in-depth consultation to work out how we can make the programme feel and look just right for you, with your stories, your products and your people featuring prominently.


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