14 questions to get into the minds of your customers, to design customer-centric presentations, meetings and documents.

The Trusted Advisor is a very successful business book about elevating your relationships and becoming the go-to person for your clients. We give you 11 top tips!

Customer value propositions (CVP) are so important because they give easily transferrable stories to your customers that will make you money. Here’s a sample value proposition, and the ingredients for crafting the ultimate one!

A wonderful TEDTALK about listening skills – so important today in business. You will learn something from this!

It’s simple – bring more of your sales back on track with these three brilliant questions!

There is a clever little equation that can give you 50% more sales results from only 10% more effort. Interested? YHoiu should be, because this is a life changer…

The three most important sales tools to hang off your belt, and succeed in today’s market!

This is a wonderful article posted by Michael Moritz, Chairman of Sequoia Capital. I hope you enjoy it as much as I did: Manchester United’s Longtime Boss Retires When Sir Alex Ferguson waved to the crowd at a stadium just outside Birmingham (U.K.) this Sunday, he was ostensibly saying goodbye to the most distinguished coaching [...]

Matt answers an email from a client asking about ROI for sales training for some sales execs. This will give you an insight into the types of results you can, and can’t, get from sales training.

A summary of the different styles people use in today’s negotiations. Once you know what they are, you can build strategies around them and succeed in getting what you want…

It doesn’t always have to come back to price. It’s all about value.

While the natural approach to the sale is vital, having a well throught through stratgey and plan of action behind the scenes is crucial too. Natural Training’s Mary walks us through the four-step guide to generating that structure…

Steve Jobs teaches us that small changes make all the difference…

What happens when the sale stalls? The key is to keep the heat all the way through the sales cycle and hold on to that energy that you generated at the start. Natural Training’s Greg offers up THREE ways in his latest blog…

We’ve noticed a shift in power over the past 12 months, and for the sales professional, it’s not necessarily a good shift. Customers are becoming more confident over the phone, hampering selling strategies. Mark looks at what can be done to reverse the trend…

Imagine if the barriers that were blocking you from making 50% more sales were being created by you. It’s hard to believe, but often we can be our own worst enemy in sales. Natural Training’s Matt investigates how we put them in our path, and what we can do to eliminate them for good…

So, what about the rest of the ‘pitching’ story? Now, in PART 2, Mary takes a look at the ‘informal’ pitch, and offers up some useful tips on how to get them right wherever you are…

There are two kinds of pitching in sales. In PART 1 of this blog, Mary sheds some light on the ‘formal’ pitch, and explains what it takes in terms of prep, leadership and experience to put your pitching team in the best position possible to secure new business…

Want to find out how the best sales professionals manage their sales calling? Generate your own strategy with these insider tips from Natural Training’s Greg…

When it comes to getting the very best from your sales team, it can be useful to distinguish between those who ‘lead’ and those who ‘manage’. In this latest blog for Natural Training, Debs identifies these two styles and investigates the differences between the two…